Cancellation & Refund Policy

Cancellation & Refund Policy: Rules, Regulations, Guidelines, and FAQs

1. Cancellation Policy:

  • 1.1. Customers may request cancellations within 30 days of purchase for a full refund.
  • 1.2. Cancellation requests beyond the specified timeframe may be subject to a 50% cancellation fee.
  • 1.3. No cancellations are accepted after the delivery or activation of the product/service.

2. Refund Policy:

  • 2.1. Refunds will be processed within 30 days upon approval of the cancellation request.
  • 2.2. Refunds will be issued through the original payment method.
  • 2.3. Partial refunds may be granted based on the terms outlined in the Cancellation Policy.

3. Eligibility for Refund:

  • 3.1. Refunds are applicable for products/services with significant defects or failures.
  • 3.2. Refund requests must be accompanied by relevant evidence of the product/service’s failure or non-compliance.

4. Exclusions from Refund:

  • 4.1. Refunds will not be issued for change of mind or dissatisfaction where the product/service functions as described.
  • 4.2. Customized or personalized products/services are exempt from refunds unless deemed defective.

5. How to Request a Cancellation or Refund:

  • 5.1. Submit a formal request via email to [] including order details, reason for cancellation, and supporting evidence for refund claims.
  • 5.2. The customer support team will review requests within 30 business days and respond accordingly.

FAQs (Frequently Asked Questions):

Q1. Can I cancel my order after the specified timeframe?

  • A1. Cancellation requests beyond the stipulated period may be subject to a cancellation fee. Contact our support team for more information.

Q2. How long does it take to process a refund?

  • A2. Refunds are typically processed within 30 days from the approval of the cancellation request.

Q3. Are there any products/services excluded from refunds?

  • A3. Customized or personalized products/services are generally exempt from refunds unless proven defective.

Q4. What evidence is required for a refund claim?

  • A4. Refund claims must be supported by relevant evidence demonstrating a significant defect or failure in the product/service.

Q5. How do I contact customer support for cancellation or refund inquiries?

  • A5. Reach out to our customer support team via email at [], providing detailed information about your order and reason for cancellation or refund.

Note: This Cancellation & Refund Policy is subject to periodic updates. Customers are encouraged to review the policy for any changes.

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