Cancellation & Refund Policy: Rules, Regulations, Guidelines, and FAQs
1. Cancellation Policy:
- 1.1. Customers may request cancellations within 30 days of purchase for a full refund.
- 1.2. Cancellation requests beyond the specified timeframe may be subject to a 50% cancellation fee.
- 1.3. No cancellations are accepted after the delivery or activation of the product/service.
2. Refund Policy:
- 2.1. Refunds will be processed within 30 days upon approval of the cancellation request.
- 2.2. Refunds will be issued through the original payment method.
- 2.3. Partial refunds may be granted based on the terms outlined in the Cancellation Policy.
3. Eligibility for Refund:
- 3.1. Refunds are applicable for products/services with significant defects or failures.
- 3.2. Refund requests must be accompanied by relevant evidence of the product/service’s failure or non-compliance.
4. Exclusions from Refund:
- 4.1. Refunds will not be issued for change of mind or dissatisfaction where the product/service functions as described.
- 4.2. Customized or personalized products/services are exempt from refunds unless deemed defective.
5. How to Request a Cancellation or Refund:
- 5.1. Submit a formal request via email to [info@yogeshshinde.co] including order details, reason for cancellation, and supporting evidence for refund claims.
- 5.2. The customer support team will review requests within 30 business days and respond accordingly.
FAQs (Frequently Asked Questions):
Q1. Can I cancel my order after the specified timeframe?
- A1. Cancellation requests beyond the stipulated period may be subject to a cancellation fee. Contact our support team for more information.
Q2. How long does it take to process a refund?
- A2. Refunds are typically processed within 30 days from the approval of the cancellation request.
Q3. Are there any products/services excluded from refunds?
- A3. Customized or personalized products/services are generally exempt from refunds unless proven defective.
Q4. What evidence is required for a refund claim?
- A4. Refund claims must be supported by relevant evidence demonstrating a significant defect or failure in the product/service.
Q5. How do I contact customer support for cancellation or refund inquiries?
- A5. Reach out to our customer support team via email at [info@yogeshshinde.co], providing detailed information about your order and reason for cancellation or refund.
Note: This Cancellation & Refund Policy is subject to periodic updates. Customers are encouraged to review the policy for any changes.